Report a Problem

Managing Odors at Our Facilities

If you experience odors report them to our Control Center:

Sometimes wastewater can create unpleasant odors. These odors can come from different places such as manholes and during the wastewater treatment processes. To help manage this, we track odors and work to reduce them as much as possible.

If you experience odors attributed to OC San, don't hesitate to let us know! We have teams ready to respond to odor complaints 24/7. When we get a complaint, we'll ask for details to figure out where it's coming from. Our team will investigate and take the appropriate actions to correct it.

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Know Who To Call

Spill

If you see a sewer spill, please call us right away. You can reach our Control Center 24/7.

If the spill is not part of OC San’s jurisdiction, please contact your city for additional assistance. If you don't know if you should call a plumber, your city, another sanitary sewer agency or OC San, please refer to the image.

For more information on Sewer System Management Plan or Waste Discharge Requirements click here